Case Study: Richland Police Department achieves $450K in annual officer time savings with Microsoft SharePoint and Adventos SmartForce

Police Force Achieves Equivalent of $450K of Annual Officer Time through Automation

The Richland Police Department, a 73-person police force, faced challenges with outdated, paper-based processes that consumed significant officer time on administrative tasks. With unsophisticated document management and a lack of effective communication tools, officer effectiveness was reduced. Working with Microsoft partner Adventos, the department sought a solution built on Microsoft SharePoint to automate workflows and improve information sharing.

Adventos implemented the SmartForce solution, a Business-Critical SharePoint application that automated workflows and integrated with crime analytics software. The results included a 7.5% weekly productivity increase, saving approximately 3 hours per officer per week. This equated to an annual benefit of $450,000 in recovered officer time and significantly improved collaboration and access to real-time intelligence across the force.

Richland Police Department WA

Chris Skinner

Chief