Case Study: DOZ S.A. escapes email overload and improves collaboration with Microsoft Office 365 and Teams

Poland pharmaceutical company escapes email overload and gets back to business

DOZ S.A., a large pharmaceutical company in Poland, faced a significant challenge with internal communication. Their highly distributed model of over 1,000 retail outlets and two main offices was being slowed down by an overwhelming volume of emails and phone calls, which hindered employee productivity and efficient collaboration. To address this, they turned to Microsoft Corporation and implemented Microsoft Office 365 and Microsoft Teams.

The solution from Microsoft centralized communications and data, eliminating labor-intensive manual processes. By using Teams channels for different business groups, the company achieved instant collaboration and faster access to information from all regions. The results included a near 100% paperless operation, improved data security, and more efficient administrative tasks. Ultimately, Microsoft's tools empowered employees to focus on business rather than email overload, enabling them to create more together.

DOZ S.A.

Edward Komendacki

Operations Director