Case Study: Pizza Express achieves global growth and data-driven customer insights with Microsoft Corporation Azure

Pizza Express feeds an international appetite for its restaurants with help from Microsoft cloud

Pizza Express, the UK-based restaurant chain, needed to modernize its technology after a change in ownership and support ambitious global growth. Working with Microsoft Corporation, using Azure and other Microsoft cloud tools, the company shifted from fragmented local systems to a unified, cloud-first platform that could improve efficiency, data use, and customer experience across its international restaurants.

Microsoft Corporation helped Pizza Express migrate data into an Azure data warehouse, build a real-time customer insight tool, and provide managers with mobile access to near real-time KPIs through Power BI. The results included faster decision-making, better customer targeting, stronger operational visibility, improved scalability, and enhanced security and GDPR confidence, all while reducing IT maintenance burdens.

Pizza Express

Siobhan Fagan

IT Director