Microsoft Corporation
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A Microsoft Corporation Case Study
The Nutresa Group, a major Colombian retail company, faced significant challenges with its Novaventa catalog sales system. The process was plagued by outdated inventory information, leading to incorrect orders and frustrated customers and sellers. To modernize this critical business process, Nutresa worked with Microsoft and its partner Intergrupo to build a new digital catalog on an open-source stack, but its on-premise servers were overwhelmed by demand, causing system failures.
Microsoft, through its Azure cloud platform, provided the solution by hosting the Java and MySQL-based application. This move to Azure ensured scalable, reliable performance that could handle traffic spikes, eliminating system shutdowns. The results were substantial: the platform now handles over 70,000 orders representing nearly half of direct sales, guarantees 99.9% availability, and has reduced call center costs while significantly improving service quality and business control for Nutresa.