Microsoft Corporation
2455 Case Studies
A Microsoft Corporation Case Study
Hess Corporation, a global oil and gas producer, faced a significant challenge with its inefficient SAP-based invoice approval process. The complex system required navigating up to 16 different screens per invoice, causing delays of several minutes for each approval and frequent payment holdups, especially with 15,000 invoices processed monthly. To address this, Hess partnered with Microsoft Corporation and its partner Zimt Apps to implement the Invoice Approval App, built on Microsoft SharePoint Server.
The solution from Microsoft and Zimt Apps overlaid the SAP system with a single, intuitive screen that displays all pertinent invoice information, enabling bulk approvals. This reduced approval times from minutes to seconds for 2,500 users and improved on-time payments to nearly 96% of vendors. The Microsoft SharePoint-based app also eliminated delays by allowing approval delegations and has operated with near-perfect reliability for over two years, significantly enhancing operational efficiency and vendor relationships.
Mason Bond
Senior Manager IT ERP