Case Study: Mylan boosts collaboration and cuts messaging costs with Microsoft Office 365

Office 365 allowing us to focus on what matters most solving business problems

Mylan, a global pharmaceutical company, faced the challenge of unifying its IT environment after rapid growth and acquisitions left it with overlapping technologies that hindered collaboration. To support a company-wide unification initiative, Mylan's IT team, led by Vice President Timothy Harris, sought a comprehensive platform to create a consistent experience for its distributed workforce. Following a cloud-first strategy, they evaluated providers and chose Microsoft for its Office 365 suite.

The solution implemented by Microsoft, specifically Exchange Online, Office 365 ProPlus, and Skype for Business, provided a unified platform for messaging, telephony, and collaboration. This allowed Mylan to standardize its technology, making it easier for employees to connect and work together across different locations and devices. The results were significant, including a 50 percent reduction in costs for messaging and conferencing. The move also increased productivity, reduced the need for travel, and freed up IT staff to focus on strategic projects instead of system administration, ultimately supporting Mylan's core business of healthcare innovation.

Mylan

Tim Harris

VP of IT Shared Services