Case Study: NTT DATA accelerates decision-making with Microsoft Corporation's Azure AI

NTT DATA has been working to accelerate the decision-making process with Azure AI

NTT DATA, a large professional services company in Japan, needed to speed up decision-making across its global teams while reducing miscommunication in daily English teleconferences. Working with Microsoft Corporation, the company used Azure AI services including Cognitive Services, Custom Speech, Microsoft Teams, and Speaker Recognition to support its communication workflow.

Microsoft Corporation helped NTT DATA build a teleconference support system that converts speech to text in near real time, translates it for participants, and captures meeting notes in Teams. The solution improved understanding among attendees, reduced interruptions, and helped users express ideas more confidently; NTT DATA reported positive feedback and better meeting clarity, with meeting data stored in Teams for easier minute-taking.

NTT DATA

Daiki Ishiura

Senior Expert of the Evolutional IT Center