Case Study: System C boosts NHS system performance with Microsoft Premier Support for Developers

NHS IT systems boosted with in-depth analysis and optimisation by Microsoft Premier Support for Developers (PSfD)

System C, a provider of IT systems for the healthcare industry, faced performance issues with their complex "Medway" platform used by NHS Trusts. To improve the user experience and back-end database functionality of their .NET and SQL Server-based system, they engaged Microsoft and its Premier Support for Developers (PSfD) service for a validation and optimization assessment.

Microsoft's solution involved collaborative on-site analysis and a hackathon to explore Azure cloud integrations. The vendor provided specific recommendations that led to optimized code, improved hardware configuration, and the adoption of a micro-service approach. This resulted in measurable improvements in application and database response times, faster delivery of new features, and highly positive feedback from users.

System C

Chris Goodison

Development Director