Case Study: NewDay achieves faster innovation and a better customer experience with Microsoft Corporation Azure

NewDay goes from financial services provider to FinTech with Microsoft Azure

NewDay, a UK consumer credit financial services company with 5.4 million customers, wanted to evolve from a traditional lender into a technology-led FinTech while supporting ambitious growth. To do that, NewDay partnered with Microsoft Corporation and used Microsoft Azure to modernize its infrastructure and improve the digital experience across its business.

Microsoft Corporation implemented Azure as the next-generation platform for NewDay, enabling a common foundation for e-servicing, mobile apps, chatbots, voicebots, and agent tools. The result was a significantly better customer experience, faster innovation, and much quicker time to market—NewDay said it can now launch a new mobile app in about one week, compared with up to six months previously.

NewDay

Bernhard Kainz

Director of IT & Digital