Case Study: Narayana Health achieves real-time insights and faster decision-making with Microsoft Corporation BI

Narayana Health Unlocks Insights Real-Time by Generating Reports Within 24 Hours

Narayana Health, a major healthcare provider with a growing network of hospitals and facilities across India, struggled to standardize analytics and consolidate data across more than 30 units. Although its HMS and ERP data was centralized, reporting was still handled locally, causing inconsistent outputs and delays of 2–3 weeks after month-end. Narayana Health turned to Microsoft Corporation and its Microsoft BI platform to address these challenges.

Microsoft Corporation implemented a BI solution built on SQL Server, with SSIS for data integration and transformation and SSAS for metric definition, delivering real-time dashboards across devices. The system went live in just a few months and helped Narayana Health generate group-wide reports and analysis within 24 hours, enabling faster, better decisions and paving the way for future use of predictive intelligence.

Narayana Health

Vivek Rajagopal

VP & Head – Business Analytics