Case Study: Mphasis reduces VM provisioning time and improves reporting with Microsoft System Center Operations Manager 2012 R2

Mphasis - Customer Case Study

Mphasis, a large business processing and outsourcing company, faced a significant challenge with its aging Microsoft System Center Operations Manager (SCOM) 2007 deployment. Their system for monitoring virtual machines was inefficient, producing inaccurate reports that took days to generate and requiring a lengthy, manual process for VM provisioning that hindered their operational agility.

Microsoft addressed these issues by upgrading Mphasis to its SCOM and SCVMM 2012 R2 products, with implementation handled by Microsoft Premier Teams. The new solution provided near real-time, highly accurate reporting and automated VM provisioning. As a result, Microsoft helped Mphasis reduce VM provisioning time from two days to just two hours and cut report generation time from days to a single click, delivering substantial efficiency gains and operational clarity.

Mphasis

Vinod Pol

AVP and Lead