Microsoft Corporation
2455 Case Studies
A Microsoft Corporation Case Study
Mindtree, a leading IT services and technology consulting firm, faced the challenge of keeping campus recruits engaged and informed during the 7–9 month gap between offer rollout and onboarding. To improve communication, reduce repetitive queries, and create a smoother candidate experience, Mindtree turned to Microsoft Corporation’s Microsoft Teams as a unified engagement platform for its campus hiring program.
Microsoft Corporation implemented Microsoft Teams to centralize onboarding, hiring updates, documentation, and learning content in one secure place, with channels, moderation, analytics, and rights management. The results were strong: Mindtree reported a 90–95% reduction in monthly queries, 3–5 man-days saved each month for the campus talent acquisition team, and response times under 24 hours, leading to a more connected and positive recruit experience.
Pankaj Khanna
Head of Revenue Assurance