Case Study: Gulf Air achieves a fully rebuilt, scalable online presence with Microsoft Azure

Middle East’s leading airline soars ahead with completely rebuilt online channel

Gulf Air, the national carrier of Bahrain, needed to completely rebuild its outdated online presence to improve reliability, provide a superior cross-device experience for its customers, and establish a scalable, future-proof platform. To address these challenges, they partnered with Microsoft Corporation and its implementation partner, leveraging the Microsoft Azure cloud platform to host the new solution.

Microsoft Corporation, through its partner, implemented a solution on Azure that integrated open-source technologies like Drupal 7 with the enterprise cloud OS. This provided a highly scalable and reliable infrastructure, eliminating previous hosting issues. The results were significant, with web traffic soaring to over a million hits per month, a dramatic increase in unique visitors, and a reduction in backend operational costs due to the end of on-premises software expenses.

Gulf Air

Jassim Haji

Director of Information Technology