Case Study: Integreon Discovery Solutions drives productivity with Microsoft Dynamics CRM and Office 365

Microsoft Dynamics CRM drives productivity for professional services company

Integreon Discovery Solutions, a professional services company with 2,500 employees, faced operational challenges stemming from multiple server platforms acquired through mergers. This situation raised security concerns, created backup capacity issues, and made it difficult to manage software licensing for their fluctuating staff levels. To address this, the company turned to Microsoft for a solution.

Microsoft implemented its cloud-based solutions, Microsoft Dynamics 365 for Customer Service and Office 365. This new technology stack provided Integreon with a centralized system for client information management, email, and office apps. According to the CEO, the global rollout was met with an immediate positive reaction from all associates. Microsoft's solution successfully resolved the company's scalability and security challenges, leading to high satisfaction and a strong recommendation from Integreon's leadership.

Integreon Discovery Solutions

Bob Gogel

CEO