Case Study: Metropolitan Nashville Airport Authority boosts efficiency and scalability with Microsoft Dynamics AX

Metropolitan Nashville Airport Authority - Customer Case Study

The Metropolitan Nashville Airport Authority (MNAA), a medium-sized organization managing a major US airport, faced significant operational challenges due to its outdated and disparate financial, reporting, and data systems. These unintegrated systems slowed down critical business processes and lacked the scalability needed for future growth. To overcome this, the customer chose to implement a configurable ERP solution from Microsoft Corporation, specifically Microsoft Dynamics AX 2012.

Microsoft, with its partner Crowe Horwath, implemented Microsoft Dynamics AX to replace the legacy systems. The solution was configured rather than customized, leading to a smooth deployment with no significant downtime. The results were immediate: MNAA gained robust, real-time data access, which dramatically improved the speed and accuracy of reporting and billing processes. This new control over information has enabled better decision-making, cost control for future negotiations, and the scalability to handle a forecasted doubling of passenger traffic.

Metropolitan Nashville Airport Authority

Stan Van Ostran

Vice President and Chief Financial Officer