Case Study: Metron SA boosts productivity and customer collaboration with Microsoft Cloud

Metron witnesses hands-on Digital Transformation with Microsoft Solutions

Metron SA, a Greek elevator system manufacturer, faced challenges with its outdated and fragmented IT infrastructure, which hindered collaboration, remote work, and customer insights. The company partnered with Microsoft Corporation, seeking to increase productivity and competitiveness by implementing a modern solution built on Microsoft Cloud services.

Microsoft, through its partner, implemented a suite of solutions including Office 365, Windows Server 2012 with Remote Desktop Services, and Dynamics CRM. This deployment streamlined operations, enabled remote work, and improved customer relations. The results were significant: IT support calls dropped by 90%, the sales closing rate increased by 15%, and employee commuting costs were reduced by 40%, demonstrating a strong return on investment from the Microsoft solutions.

Metron SA

Alexandros Sandros

Project Manager