Case Study: MEDNAX boosts newborn hearing program efficiency with Microsoft Corporation StaffHub

MEDNAX-affiliated company boosts efficiency of newborn hearing program with StaffHub

MEDNAX, a U.S.-based health provider, needed a better way to manage scheduling for its newborn hearing screening teams at Pediatrix Medical Group. Its frontline staff were constrained by an older scheduling tool that was not mobile-friendly and made it harder to coordinate coverage across hundreds of sites.

Microsoft Corporation helped MEDNAX modernize with Microsoft 365 and Microsoft StaffHub. The new mobile-first scheduling solution improved real-time communication, shift swapping, and access to schedules and documents, helping MEDNAX deploy StaffHub to more than 2,000 screeners and coordinators across 300 facilities in three months, while boosting administrative efficiency and keeping newborn hearing screening services uninterrupted.

MEDNAX

Darren Handler

Director of IT Research and Development