Case Study: Mediterranean Shipping Company reduces IT costs by 45% with Microsoft Office 365

Mediterranean Shipping Company standardizes with Office 365, reduces costs by 45 percent

Mediterranean Shipping Company (MSC), a global container shipping firm, faced the challenge of managing a highly varied and fragmented business productivity infrastructure across its 148-country operation. This disparate system created communication gaps and inefficiencies. To improve coordination and agility, MSC partnered with Microsoft Corporation to standardize its IT tools on a global scale using the Microsoft Office 365 cloud-based suite.

Microsoft implemented a comprehensive Office 365 solution, consolidating approximately 65 different email environments into one and replacing multiple third-party applications. This provided employees with unified tools for collaboration, including Skype for Business for real-time communication and OneDrive for Business for file sharing. The solution delivered a 45 percent reduction in IT costs previously allocated to productivity tools. Additionally, the MSC US subsidiary alone saved the equivalent of 45 full-time employees in labor by eliminating redundant reporting through the use of Power BI dashboards.

Mediterranean Shipping Company

Fabio Catassi

Chief Technology Officer