Case Study: Bank ZENIT achieves smarter, more efficient collaboration with Microsoft Corporation

Major Russian bank digitally transforms its communications system

Bank ZENIT, a major Russian bank serving retail and commercial clients, needed to modernize its outdated and inefficient email and communications systems to better connect teams across 26 regions and support employees working more effectively. The bank turned to Microsoft Corporation and its Office 365 suite, including Microsoft Teams, to replace restrictive legacy tools and improve collaboration.

Microsoft Corporation implemented Office 365 with Teams, OneDrive, Forms, and Yammer to create a faster, more mobile way of working. The results included Teams becoming the company’s primary information-sharing tool, a regional IT conference for 200 people moving online and saving over USD 100,000, internal surveys shrinking from three weeks to three days, and fewer errors through real-time coauthoring and improved collaboration.

Bank ZENIT

Ilya Kuchugin

Chief Information Officer