Case Study: L’Oréal achieves faster collaboration and innovation with Microsoft Corporation Teams

L’Oréal rapidly adopts Microsoft Teams, inspires global conversations and innovation

L’Oréal, the global beauty company with more than 86,000 employees, needed a faster, more connected way for teams around the world to collaborate, share ideas, and support innovation. To address this challenge, L’Oréal worked with Microsoft Corporation and adopted Microsoft 365 tools including Microsoft Teams, Exchange Online, OneDrive, and Planner.

Microsoft Corporation implemented a rapid global rollout of Microsoft Teams supported by strong change management, executive communication, and local champions to drive adoption. The result was widespread collaboration across the business, with reported time-to-market improvements of at least 50%, faster contract processing reduced from two to three months to about one week, and better productivity and decision-making through tools like Teams and Power BI.

L'Oreal

Serge Christ

Senior Vice President Global Operations Luxe Division