Case Study: Jones Lang LaSalle achieves greater agility and flexibility with Microsoft Corporation

Looking Ahead, Jones Lang LaSalle Moved to Microsoft Dynamics in the Cloud

Jones Lang LaSalle, a global commercial real estate firm, relied on Microsoft Dynamics CRM, SharePoint, and Office 365 but needed more agility and flexibility to support future growth. With more than 52,000 employees across 200 offices in over 75 countries, the company faced the challenge of modernizing its systems so teams could access data and customize processes globally.

Microsoft Corporation helped Jones Lang LaSalle move toward the cloud with Dynamics 365 for Sales and SharePoint Online, expanding from on-premises CRM to online seats across regions. The solution was designed to create a central hub for property, account, and service data, improving access on any device and enabling more proactive customer conversations; the company also anticipated broader cloud migration, with measurable growth in CRM online seats from 2,000 to 5,500.

Jones Lang Lasalle

Greg Adams

Managing Director of Information Technology