Case Study: Live Oak Bank achieves resilient cloud banking and higher productivity with Microsoft Corporation

Live Oak Bank dodges a hurricane, transforms small-business banking—in the cloud

Live Oak Bank, a nationwide small-business lender with a “no branches” model, needed a cloud-based infrastructure to replace on-premises systems, improve security, and support mobile work—especially given its hurricane-prone location. The bank chose Microsoft Corporation’s Microsoft 365 Enterprise and Azure to enable secure access to data and services from anywhere.

Microsoft Corporation implemented a full cloud migration using Azure, Microsoft 365, and tools like Teams, SharePoint Online, Intune, and Windows Hello, allowing Live Oak Bank to shut down its on-premises environment and disaster recovery setup. The results included uninterrupted service during Hurricane Florence, 70% higher employee satisfaction, 50% fewer help-desk tickets, faster deployment of new capabilities, and lower IT costs through a shift from capital to operational spending.

Live Oak Bank

Thomas Hill

Chief Information Security Officer