Case Study: Mission Linen Supply speeds order processing and supplier onboarding with Microsoft Azure Logic Apps

Linen service routes orders through the cloud to expand business and solve order problems faster

Mission Linen Supply, a family-owned linen and uniform rental company, faced a challenge gaining control over its expanding online direct-sales business. They were dependent on a slow, costly third-party EDI provider for order processing, which limited growth and hampered their ability to resolve issues quickly for their customers. Seeking to modernize, they partnered with Microsoft Corporation to leverage cloud services, specifically Microsoft Azure, for a more agile and cost-effective solution.

The solution implemented by Microsoft, built on Azure Logic Apps, created a new integration platform in the cloud. This gave Mission Linen Supply direct control over their order workflow, enabling them to onboard new suppliers in weeks instead of months. The results were significant: the company gained deep insight into order data to improve customer service, eliminated costly per-transaction fees for estimated annual savings of $5,000, and moved their IT focus away from infrastructure management.

Mission Linen Supply

Eric Sanabia

Systems Developer