Case Study: Liberty Insurance Limited achieves faster digital migration and improved productivity with Microsoft Windows 10

Liberty embarks on digital migration with Windows 10

Liberty Insurance Limited, a South African financial services provider, faced a significant challenge in migrating its IT infrastructure. The company's traditional lengthy update cycle meant it was not prepared for Windows 10. This became a pressing issue as its independent sales force purchased new PCs with Windows 10 pre-installed, forcing them into costly and undesirable downgrades to Windows 7 to use Liberty's sales tools. The company needed to quickly ensure application compatibility and execute a rapid, large-scale migration to capitalize on cost savings and support its digital transformation.

Microsoft Corporation assisted Liberty with the technical, licensing, and change management aspects of the project. The solution involved an in-place upgrade of over 6,000 PCs for staff and affiliates, completed within a strict three-month deadline while ensuring all external applications were compatible. As a result, Liberty successfully modernized its platform with no data loss. The migration provided a foundation for digital transformation, enhanced security, and led to user reports of improved system performance and productivity.

Liberty Insurance Limited

Managee Sebastian

Head of End User Support