Case Study: LUXOPTICA achieves greater efficiency and empowered teams with Microsoft Corporation Office 365 and Teams

Leading Ukrainian optometrist bolsters efficiency and empowers teams with Microsoft Office 365

LUXOPTICA, Ukraine’s largest optical retail chain, was looking to improve productivity and give its firstline employees a simpler, more secure way to communicate and share files across nearly 200 stores. Before working with Microsoft Corporation, the company struggled with multiple apps, slow onboarding, inconsistent data, and difficult user management.

Microsoft Corporation implemented Office 365 and Microsoft Teams to move LUXOPTICA’s retail network to the cloud and centralize collaboration. The result was faster operations, easier remote teamwork, and a major support improvement: ERP-related IT response times dropped from 20–30 minutes to seconds, while the company also gained better scalability and cost control.

LUXOPTICA

Dmitry Sergienko

CIO