Case Study: Metinvest strengthens IT service delivery with Microsoft Dynamics 365

Leading industrial company forges world-class IT arm

Metinvest, a large private steel and mining company in Ukraine, faced the challenge of transforming its internal IT service function to achieve world-class efficiency and support its ambitious growth plans. To accomplish this, they turned to Microsoft Corporation and implemented the Microsoft Dynamics 365 platform to professionalize their project delivery and account management.

The solution from Microsoft, implemented by partner Innoware, provided Metinvest with a standardized system for project tracking and servicing internal business managers. While specific quantitative results were not yet available at the time of publication, the company's leadership expressed great confidence that Microsoft's technology would empower them to achieve better IT services, enhanced collaboration, and greater visibility into business processes.

Metinvest

Sergey Detyuk

Chief Information Officer