Case Study: Centrica achieves streamlined, secure partner collaboration with Microsoft Corporation Azure Active Directory entitlement management

Leading energy and services company solves collaboration challenges with Azure Active Directory entitlement management

Centrica, a UK-based international energy and services company, needed a more secure and efficient way to manage collaboration with external partners, vendors, and service providers. Using Microsoft Corporation’s Azure Active Directory, Centrica wanted to replace manual access handling, reduce IT overhead, and improve governance and compliance for sensitive shared data.

Microsoft Corporation implemented Azure Active Directory entitlement management with B2B collaboration, enabling self-service access requests through a Centrica-branded portal with IT-defined approvals and access durations. The result was faster partner onboarding, centralized access control across tools like SharePoint and OneDrive, reduced reliance on third-party solutions and company-owned devices, and a time to realization of just days.

Centrica

James Simms

Senior Solutions Architect