Case Study: Bon Group achieves centralized back office operations with Microsoft cloud solutions

Kuwaiti food company drives sweet success via centralization

Bon Group, a large Kuwaiti-based food retailer, faced challenges managing its rapid growth with a decentralized IT infrastructure. To support its expanding number of Chocolate Bar branches, the company needed a cohesive and centralized system to handle its back-office operations. They worked with Microsoft and partner INC Technologies, utilizing Microsoft Azure Cloud Services and Dynamics 365 Business Central to address these scaling issues.

The Microsoft solution involved a phased implementation, moving from a Small Business Server to Office 365 and eventually to Azure for disaster recovery. The core of the transformation was integrating finance, HR, and payroll on the Dynamics 365 platform. This centralized, cloud-based approach from Microsoft reduced human error, automated the payroll process, and created a solid foundation for future expansion, saving the company significant time previously spent on manual tasks.

Bon Group

Nouf Al-Mutawa

Partner and Managing Director