Case Study: KUKA Systems achieves lower ERP total cost and unified global operations with Microsoft Dynamics AX

A Microsoft Corporation Case Study

Preview of the KUKA Systems Group Case Study

KUKA Systems - Customer Case Study

KUKA Systems Group, a major worldwide supplier of assembly and welding systems, faced the challenge of managing its growth across multiple industries and geographies with three disparate and inefficient ERP systems. The company needed a unified solution with low total cost of ownership (TCO) that could support its varied business models and localization requirements. To address this, KUKA selected Microsoft Corporation and its Microsoft Dynamics AX ERP platform to consolidate its operations.

By deploying Microsoft Dynamics AX, KUKA Systems achieved a unified ERP system that supports multiple countries, languages, and currencies. The solution from Microsoft enabled significant process synchronization and provided lean, cost-effective support. The implementation resulted in a 40% overall reduction in TCO, with some plants seeing reductions as high as 70%. It also provided real-time business intelligence, allowing for better decision-making and agile responses to market changes.


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KUKA Systems Group

Michael Fera

Director of IT


Microsoft Corporation

2455 Case Studies