Case Study: Pearl Abyss achieves stable, reliable gaming experiences with Microsoft Corporation Unified Support

Korean gaming company finds customer experience is sure thing with Unified Support​

Pearl Abyss, a Korean gaming company in the media and entertainment industry, needed mission-critical support for its cloud environment to deliver a better customer experience. The company turned to Microsoft Corporation for Microsoft Services and Unified Support to help strengthen reliability and support its growing needs.

Microsoft Corporation implemented Unified Support, with designated and backup Technical Account Managers plus Azure Rapid Response for added assistance. As a result, Pearl Abyss achieved a stable, reliable gaming experience, faster response times, quicker problem resolution, and a more optimized, consistent cloud environment.

Pearl Abyss