Case Study: Kmart Australia builds technical proficiency and strategic planning with Microsoft Corporation's Unified Support

Kmart Australia builds technical proficiency and strategic planning with Unified Support

Kmart Australia, a large retailer in Australia, wanted to strengthen its technical proficiency and strategic planning while improving the rollout of Office 365 and SharePoint governance. The company also aimed to move workloads off-premises into the cloud and expand its internal technical knowledge, using Microsoft Services and Unified Support.

Microsoft Corporation implemented Unified Support, along with Services Hub training and Support Technology Advisor guidance, to help Kmart Australia build skills and plan more strategically. The result was more employees able to help maintain IT infrastructure, better business decisions beyond break-fix support, and stronger support for major migrations and upgrades.

Kmart Australia