Case Study: HF Group achieves 600% customer growth with Microsoft Corporation Azure

Kenyan mortgage company achieves 600 percent customer growth by transforming its IT environment with Azure

HF Group, Kenya’s premier mortgage finance institution, needed to modernize its IT environment and expand beyond traditional banking to meet evolving customer expectations. Using Microsoft Corporation’s Azure cloud platform, the company aimed to build a more agile, mobile, and digital banking experience while improving deployment speed and operational resilience.

Microsoft Corporation helped HF Group transform its environment with Azure, enabling faster setup, DevOps-driven testing, and geo-replicated availability. The results included 99% availability, 70% savings in capital expenses, and a top-rated app that helped attract 300,000 new customers and drive 600% customer growth in four months, along with 10 app updates since launch.

HF Group

George Njuguna

Chief Information Officer