Case Study: Saiseikai Kumamoto Hospital improves quality and efficiency of medical care with Microsoft Teams and Microsoft Corporation

Japanese hospital improves quality, efficiency, delivery of medical care by communicating with Microsoft Teams

Saiseikai Kumamoto Hospital, a large health provider in Japan, needed a better way to share information across departments and roles so staff could reduce administrative burden and spend more time on patient care. The hospital turned to Microsoft Corporation, using Microsoft Teams and Intune to improve communication, work-style efficiency, and disaster readiness.

Microsoft Corporation implemented Teams to support ward-level chat, shift handoffs, equipment and meeting information sharing, and collaborative file editing across departments such as Nursing, Clinical Engineering, and Radiology. The result was faster morning and evening liaison, easier organization of work information, and improved coordination that helped support higher-quality, safer medical care and more efficient operations.

Saiseikai Kumamoto Hospital

Koichi Nakao

President and CEO