Case Study: J. Walter Thompson achieves global collaboration and workplace agility with Microsoft Corporation Office 365

J. Walter Thompson breaks new ground with Microsoft collaboration tools

J. Walter Thompson, a global marketing communications company with more than 200 offices in 90+ countries, needed a way to remove geographic barriers and help its mobile, creative workforce collaborate faster in a digital workplace. The company turned to Microsoft Corporation and Office 365 tools, including Microsoft Teams, Exchange Online, SharePoint Online, Skype for Business Online, and Cloud PBX, to support global teamwork, secure document sharing, and modern communications.

Microsoft Corporation helped J. Walter Thompson create a more agile, connected workplace by centralizing collaboration and telephony in the cloud. The results included quicker onboarding and offboarding, over 670 hours saved in IT administration, retirement of five telco contracts, and $600,000 in projected service-cost savings over three years, while also improving mobility, client collaboration, and global productivity.

J. Walter Thompson

Jamie McLellan

Chief Technology Officer