Microsoft Corporation
2479 Case Studies
A Microsoft Corporation Case Study
Wipro, a global IT services company, faced significant challenges managing a diverse global IT environment with multiple, outdated operating systems like Windows 7 and 8.1. This complexity reduced IT staff and end-user productivity, increased support costs, and created security risks, threatening their service level agreements and brand reputation. To address this, Wipro partnered with Microsoft to modernize its infrastructure.
Microsoft provided its Windows 10 Enterprise operating system as the solution. The deployment, which leveraged a self-service model for employees, was completed on time and within budget. The results included dramatically improved productivity and security, a simplified and automated update process for IT, significant cost savings, and an enhanced ability for Wipro to deliver superior services to its own clients.
Pavan Agrawal
Head of IT