Case Study: BA Insight enhances Office 365 search and discovery with Microsoft Graph and Office Graph

ISV uses the cloud to help customers find content where it lives

BA Insight, an independent software vendor, faced a challenge where its customers were intrigued by the potential of Microsoft's Office Graph but lacked a way to integrate it with their own diverse enterprise systems and line-of-business applications. These customers needed a solution to bridge this gap and surface their external content within the Office 365 experience to improve information discovery.

To solve this, Microsoft Corporation provided the framework through Microsoft Graph, which BA Insight utilized to build its Hybrid Connectivity software. This solution integrated information from over 50 third-party systems into Office Graph, allowing content to be surfaced in Office Delve. The result was that customers spent less time searching for information and more time using it, with BA Insight reporting positive business effects and forecasting significant future innovations around this technology.

Upland BA Insight

Jeff Fried

Chief Technology Officer