Case Study: Imdaad improves operational efficiency and cuts IT costs with Microsoft Office 365 and StaffHub

Integrated Dubai site services leader flips switch on new way of working

Imdaad, a Dubai-based facilities management company, faced challenges with inefficient paper-based processes, limited technology access for its frontline workers, and significant IT overhead from managing on-premise security infrastructure. To improve competitiveness and operational efficiency, Imdaad partnered with Microsoft Corporation to embark on a digital transformation using Microsoft Office 365 and Microsoft StaffHub.

By migrating its systems to the Microsoft cloud, Imdaad provided all 6,000 employees with a secure digital identity, enabling mobile communication, streamlined scheduling, and self-service HR access. This solution from Microsoft Corporation drastically reduced IT administration costs, increased operational agility, and provided the flexibility to pursue new business opportunities more effectively, directly improving its capability to win new contracts.

Imdaad

Arif El Yeddawi

Director of Information Technology and Procurement