Case Study: Institut Superieur De Gestion De Tunis enhances student learning with Microsoft Dynamics CRM

Institut Superieur De Gestion De Tunis 'Flips' the Classroom for Enhanced Learning in Microsoft Dynamics CRM

Institut Superieur De Gestion De Tunis, a university in Tunisia, sought an enhanced method for teaching Microsoft Dynamics CRM to better prepare its students for the workforce. The challenge was to move beyond traditional lecture-based teaching to a model that provided more hands-on, practical experience with the Microsoft Dynamics product.

Microsoft Corporation provided the solution through its Dynamics Academic Alliance program, which granted the institution free licenses and access to extensive online training resources. This enabled the university to implement a "flipped classroom" model where students learned concepts online beforehand and used class time for collaborative, hands-on exercises in Microsoft Dynamics CRM. The result was a more effective learning experience that advanced students' practical CRM knowledge and skills, better preparing them for future careers with potential employers who use the platform.

Institut Superieur De Gestion De Tunis

Hedia Mhiri Sellami

Associat Professor of Computer Science