Case Study: Infosys achieves 4x lower downtime and admin effort with Microsoft automation solutions

Infosys - Customer Case Study

Infosys faced significant operational challenges in managing its complex IT infrastructure, which included a vast array of technologies like Windows Server, SQL Server, and SAP. Their primary issues involved highly manual, time-consuming processes for security patch deployment, password management for over 2400 service accounts, and 24/7 power usage, all of which demanded excessive administrative effort and increased costs.

Microsoft Corporation, through its Microsoft Consulting Services, provided an end-to-end automation solution. This included developing a "One-Click" patching tool utilizing PowerShell and SCOM, a fully automated password management system, and a power management solution for both on-premise and Azure VMs. The results were transformative, yielding a 4x reduction in both admin effort and system downtime, 25% power savings per VM, and substantial cost reductions on public cloud billing.

Infosys

Jitendra Sangharajka

Associate Vice President & Head