Case Study: GHL Bank achieves improved agility, lower costs, and stronger collaboration with Microsoft Corporation

Improving agility through Office 365 and unified communications

GHL Bank, a digital bank in Ghana, needed a better way to connect its four branches, eliminate email and communications silos, and improve employee productivity. Working with Microsoft Corporation, the bank adopted Microsoft Office 365, Azure, and Skype for Business to create a more synchronized workspace and support secure access to sensitive financial data.

Microsoft Corporation implemented the migration with partner MultiThread ICT Solutions, enabling single sign-on, seamless collaboration, and no-downtime rollout across branches. The results included stronger agility, improved email access during internet outages, and major cost savings: GHL Bank cut handset spending by about $150,000 and avoided roughly $60,000 in PBX costs by using Skype for Business cloud voice features.