Case Study: HP Inc. achieves better data analytics and self-service reporting with Microsoft Corporation's Power BI

A Microsoft Corporation Case Study

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HP - Customer Case Study

HP Inc., a U.S.-based manufacturing company, needed a better way to manage printer ink and toner replenishment for retail customers across multiple partners and data sources. Using Microsoft Corporation’s Office 365 and Power BI, HP set out to build a digital, self-service analytics platform that could help teams access the right information quickly without relying on developers.

Microsoft Corporation helped HP implement a searchable, department-specific reporting system powered by Power BI and IoT-connected printer data. The solution gave sales, marketing, and operations teams real-time visibility into enrollment, ordering, and printer usage trends, improving productivity and enabling faster campaign and service decisions. HP also gained end-to-end reporting across the replenishment program, with plans to expand the platform globally.


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HP

Sinead Kelly

Master Architect


Microsoft Corporation

2455 Case Studies