Case Study: Jayman BUILT boosts productivity and customer service with Microsoft Dynamics CRM Online

Homebuilder constructs Microsoft Dynamics CRM Online environment for increased productivity, improved service

Jayman MasterBuilt, a homebuilder based in Alberta, Canada, sought to reduce its IT infrastructure costs and administrative overhead while improving data accessibility for its employees. Their challenge was moving away from on-premises solutions, including their existing Microsoft Dynamics CRM, which required significant staff time and regular capital expenditure for upgrades and hardware.

Microsoft Corporation provided a cloud-based solution by implementing Microsoft Dynamics CRM Online and Microsoft Office 365. This migration resulted in reduced IT maintenance, improved data access and collaboration, and increased responsiveness to customers. The solution delivered significant cost savings, including a reduction of over $100 per user annually on productivity software and $45,000 per year from eliminated third-party licensing costs.

Jayman MasterBuilt

Bryce Godenir

IT/IS Manager