Case Study: ECH achieves better talent attraction and retention with Microsoft Corporation’s Dynamics 365 for Talent

Home care specialist uses Microsoft Dynamics 365 to attract and retain top talent

ECH is an Australian home care and retirement village provider facing a tight labor market and high staff turnover, making it difficult to attract, onboard, and retain skilled support workers. To modernize its fragmented systems, ECH turned to Microsoft Corporation and used Microsoft Dynamics 365 for Talent, alongside Office 365, to better manage recruitment and the employee lifecycle.

Microsoft Corporation implemented Dynamics 365 for Talent to streamline pre-employment and onboarding processes, provide better visibility into employee data, and support career development and continuous learning. As a result, ECH improved employee readiness from day one, gained stronger insight into performance and qualifications, and created a more effective talent strategy to help strengthen retention and service quality.

ECH

Steve Holden

Human Resources Manager