Case Study: HEINEKEN achieves zero downtime with Microsoft Azure API Management

HEINEKEN achieves 100% uptime in 5 months with Microsoft Azure API Management

Heineken, a major global brewer, sought to become the world's best-connected brewer by building a secure, scalable API platform to accelerate development and integrations. Their ambitious goals included achieving zero downtime and reducing dependency on external service providers.

Microsoft implemented Azure API Management as the central platform, supported by services like Azure Application Gateway and Azure Functions, to create a federated, resilient architecture. The solution delivered 100% uptime since launch, cut the cost per call by up to 50%, and scaled to process over 50 million API calls monthly within eight months, empowering Heineken's global teams with self-service integration.

Heineken