Case Study: Advocate Health Care improves collaboration and patient care with Microsoft Office 365

Healthcare Provider Drives Innovation, Improves Collaboration with Cloud Services

Advocate Health Care, a major healthcare provider in Illinois, faced a challenge with its aging and siloed communications infrastructure. Seeking to improve collaboration across its many locations and control costs, the organization needed a modern unified communications platform. They partnered with Microsoft and implemented Microsoft Office 365, including Exchange Online and SharePoint Online, to address these needs.

The Microsoft solution provided a secure, cloud-based platform that consolidated communications and enabled new workflows. This migration resulted in projected annual savings of $1 million, in addition to $4 million in costs avoided from an earlier Exchange Online move. Advocate improved patient care through new tools, such as a virtual call center in SharePoint, and significantly enhanced real-time collaboration and communication across the organization.

Advocate Health Care

Rance Clouser

Vice President of Support Services and Communication