Case Study: Healthwise achieves faster, more accurate health information delivery with Microsoft Corporation

Health content company upgrades with bot technology

Healthwise, a nonprofit health content company in the United States, needed a faster, safer way to manage growing volumes of medical information and increasingly complex system updates. Working with Microsoft Corporation, Healthwise adopted Azure Bot Service, Azure Language Understanding Intelligent Service (LUIS), and Microsoft Teams to reduce manual work and the risk of errors in its development operations.

Microsoft Corporation implemented bot-driven automation to handle maintenance events, monitor virtual machines, and detect configuration issues during upgrades and migrations. The result was fewer disruptions, improved accuracy, stronger security, and faster content publishing; Healthwise also cut its reservations budget by about $40,000 to $50,000 per year and was able to roll out updated health information in days instead of weeks.

Healthwise

Matt Berther

Director of Solutions Architecture and Security