Case Study: CommScope achieves faster communication and stronger collaboration with Microsoft Corporation Teams

Global telecom manufacturer speeds communication, boosts collaboration with Teams

CommScope, one of the world’s largest telecommunications equipment manufacturers, needed more capable collaboration tools to support rapid growth, a global engineering workforce, and the integration of acquisitions like ARRIS. After upgrading from Skype for Business Online, the company turned to Microsoft Corporation’s Microsoft Teams and Microsoft Stream to improve communication, simplify training, and create a more unified platform for employees across locations and time zones.

Microsoft Corporation implemented Teams as a consolidated hub for chat, meetings, file sharing, voice calling, and live events, supported by FastTrack guidance, training, and migration tools. The result was faster user adoption, smoother acquisition integration, and better cross-team collaboration; CommScope added nearly 9,000 users during the ARRIS merger with minimal disruption, saved tens of thousands of dollars each quarter on digital town halls, and saved hundreds of hours through more efficient chat and file sharing.

Commscope

Steven Winkler

IT Network Manager, Architecture and Engineering