Case Study: Capita achieves lower-cost, more secure project collaboration with Microsoft Project Online

Global firm excels at collaboration for less with project management solution

Capita, a UK-based professional services and outsourcing firm, faced challenges with its on-premises project management system, which was reaching storage capacity and creating high administrative costs. Their goal was to find a more cost-effective and collaborative solution. Microsoft provided its cloud-based Microsoft Project Online service through the Office 365 environment to address these needs.

The solution from Microsoft delivered significant benefits, including a 50% reduction in licensing costs and a 60% decrease in IT support calls. It improved security for external client collaboration and automated reporting, saving project managers significant time. The implementation by Microsoft transformed the internal team's role from administrative tasks to higher-value work, dramatically increasing efficiency.

Capita

Kim Etheridge

Head of P3O Centre of Excellence