Case Study: GameStop improves retail consistency and saves $700K with Microsoft Office 365

GameStop Revolutionizes Retail with Microsoft Office 365

GameStop Corp., a major video game retailer, faced a challenge in communicating consistently with its thousands of store employees. Their outdated system, which relied on manager emails and paper binders, led to information delays, frustrated staff, and a disjointed customer experience. To overcome this, they partnered with Microsoft Corporation and implemented a solution built on Microsoft Office 365, including SharePoint Online.

By deploying a custom retail portal with Microsoft's technology, GameStop provided all employees with instant access to crucial information like product details and promotions directly on the store floor. This solution from Microsoft eliminated cumbersome paperwork, automated data tracking, and streamlined communication. The results included annual savings of $700,000, a significant boost in employee morale and engagement, and a more consistent and improved experience for customers.

GameStop

Jason Cochran

Vice President of Store Operations