Case Study: Fujitsu Australia and New Zealand gains predictive cloud insights with Microsoft Operations Management Suite

Fujitsu earns customers’ trust by anticipating cloud needs

Fujitsu Australia and New Zealand, a major IT services provider, faced the challenge of effectively monitoring and managing customer workloads across hybrid cloud environments, particularly in Microsoft Azure. They needed to move beyond simple historical reporting to provide customers with predictive analytics and assurance that their cloud resources were under control, which was difficult with the tools available at the time.

Microsoft provided its solution, Microsoft Operations Management Suite, which offered deep, real-time insights and predictive analytics into cloud infrastructure performance. By implementing this solution, Fujitsu automated monthly reporting, saving up to 20 hours per customer each month, and gained the ability to predict failures and optimize Azure usage. For Microsoft, this resulted in Fujitsu winning more bids by demonstrating superior control and understanding of customer applications, significantly increasing their value as a service provider.

Fujitsu Australia and New Zealand

Lucy Cobb

Business Solution Architect